a certain company deploys a call center system. in order to facilitate the deployment, all use wireless gateways and use the daily telephone services of employees.
1. softswitches, ippbx, or call center systems have been deployed in the enterprise itself, but there are no other outgoing ports;
2. a wireless gateway can be deployed in the enterprise for daily inbound and outbound calls from enterprises or call centers.
3. the enterprise's softswitch, ippbx or call center system and the wireless gateway can establish a sip trunk.
program advantages:
1. easy expansion
when the outside line is not enough, the related gsm/wcdma/cmda/4g module can be added; after the module reaches the maximum, it is necessary to add related gateway devices.
2. reduce the deployment cycle
when the wireless gateway is selected, the operator can apply for a phone card, which can shorten the deployment cycle.
3. free from geographical restrictions
even in remote locations where fixed lines cannot be set, external calls can still be made and received normally.
4. line standbywhen the fixed communication line fails, the mobile network can make and receive calls normally.
5. simple management
based on the web configuration mode, the user interface is friendly, easy to manage, and easy to install.
6. easy to integrateperfectly compatible with the market's mainstream softswitch equipment and ip-pbx brand.
● modular
the system adopts a modular design and supports multiple network accesses such as gsm/wcdma/cdma/4g.
● with recording
gateway has its own recording, no extra recording equipment.
● x86 platform, multi-service
the system adopts the x86 architecture and is based on mainstream operating systems. it can carry multiple services of mingdao gateway/ip pbx/call center and meet the requirements of multi-services such as small and medium-sized enterprises and call center manufacturers.
● redundant design
dual hard disk, dual power supply design to maximize device stability.
● multi-system support, compatible with deployment of third-party services
support windows/linux, deploy third-party business software, save hardware costs.
● support gsm/wcdma/cdma/4g access.
● the internal use of modular design allows flexible combination of multiple media access.
● support sip2.0 protocol.
● support lcd display.
● 256 routes and 256 number conversion rules.
● dtmf format support: in-band/sip info/rfc2833.
● voice coding: alaw, ulaw.
● t.38 fax, voice/fax automatic switching.
● dual gigabit ethernet port redundancy.
● provides lcd management, to keep abreast of system status, simple and easy to use.
● double-disk redundancy backup effectively ensures system security.
● dual power supply redundancy backup ensures reliable operation of equipment.
● provides level 4 lightning protection.
● echo cancellation ec function.
● with voice detection (vda).
● with flow control technology comfort noise generation technology (cng).
● maintenance and management based on the b/s architecture.
● snmp-based interface facilitates centralized device management.
● open the secondary development interface and it is easy for third parties to connect.
● supports own ippbx, call center function.
● supports the deployment of third-party ippbx, call center, erp, and crm services.
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